and I mean the other changes happening in the organisation. Imagine you are driving on the road, what do you think causes the most accidents? A simple answer is other drivers. Agreed that even if you were driving on the road all by yourself you can cause accidents though chances of that happening are remote.… Continue reading Biggest barrier to change? Change itself !
First of all I want to thank Jude Claybourne for a wonderful insight into the world of story telling. For past 2 days, I have immersed myself into the world of business storytelling under the guidance of Jude. It has been thought-provoking specially in context of the change ideas I have been toying around. This is… Continue reading Storytelling and Change… now that’s a story worth telling
Change happens , just get on it with Employees are paid to work, they don’t need to be marketed to Employees are no customers. There is accountability and ownership. These are some of the reactions that I have got in past few weeks to my ideas around change. Here is some of what I have suggested… Continue reading Change is a transaction… whether you like it or not
They don’t. They just don’t. You tell them where the training manual is, they still ask again You train them multiple times but they still wouldn’t learn You send them thousand emails but they would just ignore They just won’t listen. What fascinates me is why does this surprise us? Why does this frustrate us?… Continue reading Why wouldn’t users just listen?
It isn’t.. Trust me it isn’t . It isn’t enough to roll out change and then leave it to BAU to survive. This is equivalent of bringing a child in the world and leaving them on their own even before they can walk. Change has to be cared for, embedded and then at the right… Continue reading It isn’t enough to roll out change!
For me the answer is ‘No’ but ask most of the change management professionals their answer might be a resounding ‘Yes’ All the change management programs expect the users/ internal customers to follow the same journey on route to change. There always are fixed milestone, pre-decided paths and pre-determined KPIs for success and all of… Continue reading Is there only one route to change?
Last week I made a statement ‘ We need to change how we change’ and I promised that I am going to discuss all the things we need to change about the way we change. So here I am.. The second thing that irritates me about change management programs is that these programs are always… Continue reading Why aren’t we marketing change?